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FAQ

Browse our list of frequently asked questions to learn more. 

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Solution Curiosity With MalakatPay Here!

We are here to answer the questions 

  • How much is the charge per transaction?
    RM1.50 per transaction.
  • How much is the registration fee?
    No registration fees required to be our merchant.
  • Who can use Malakat Pay Fpx or what type of business can use it?
    SME business, NGO, School, University/College, Restaurant etc.
  • How to integrate your business website with Malakat Pay?
    We provide a user guide at our website on how to integrate your e-commerce business with Malakat Pay. Here is the link below or you may contact our support for more information at support@malakatpay.com
  • How to use a Malakat Pay account?
    We provide tutorial videos and education hubs on our website. You may refer to the link on how to use Malakat Pay payment gateway https://malakatpay.com/educationhubhttps://malakatpay.com/videotutorialhttps://malakatpay.com/FAQ
  • If there are problems, where can the merchant contact the Malakat Pay Team?
    Click here redirect link of WhatsApp business https://wa.link/42l2js or you can email us at sales@malakatpay.com and support@malakatpay.com.
  • Do you have Credit Card Services?
    As for now we only have FPX services, but sooner or later we will provide credit card features.
  • How long will it take for account approval?
    Approximately 1-2 days after documentation checking and verification.
  • How long is the settlement period?
    Our settlement is 24 hours. But we have two types of settlement for a day which are morning and afternoon sessions. The morning session will start from 8.00am till 11.00pm. The afternoon session will start from 2.00pm till 5.00pm. We will cut off the settlement at 5.00pm and the money will be transferred the next day at 8.00am.
  • What is Direct pay & Quick pay?
    Direct pay is a payment that merchants can print out their own QR code or they can directly send the QR code to their customer. Quick pay is a payment that merchants can send out a payment link to the customer directly.
  • Is there any restricted business that should be aware before registering at Malakat Pay?
    Yes we do have a list of restricted businesses. Here is the link https://malakatpay.com/privacypolicy
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